American Diabetes Association Education Recognition Program

Education Recognition Program Q/A Call

The ADA Education Recognition Program will host five monthly Q & A conference calls. Call Schedules will be posted on this site the last week of every month. If you are not able to attend a call date(s) below, please check back for the next Q/A Call Schedule.

April 2019 Q/A Call Schedule

Application & Annual Status Report Q/A Call
Wednesday April 3, 2019 from 12pm - 1pm EST
New Quality Coordinator Q/A Call

Tuesday, April 2, 2019 from 12pm - 1pm EST

Krames On-Demand Walkthrough Q/A Call
Friday, April 12, 2019 from 12pm - 1pm EST
Chronicle Diabetes Q/A Call

Thursday, April 4, 2019 from 12pm - 1pm EST

DPP Express Q/A Call & Webinar
Thursday April 4, 2019 from 2pm 3pm EST


ERP Q/A Call Descriptions

  • Application & Annual Status Report Q/A Call: Questions concerning the application process for Original and Renewing programs services, Additional Site applications and the Annual Status Report.

  • New Quality Coordinator Q/A Call: During the call the criteria for the 10 National Standards for Diabetes Self-Management Education and Support will be reviewed as well as the ERP website, resources and templates. Each participant will have the opportunity to ask questions during the call as well.

  • Krames On-Demand Walkthrough Q/A: A walkthrough of the Free Krames Multi-Language Patient Education materials available to you as a Recognized ADA DSMES Service Resources include the Living Well with Diabetes booklet, Living with Type 2 Diabetes Program and Krames On-Demand Non-Branded patient education materials.

  • Chronicle Diabetes Q/A Call & Webinar: A webinar and walkthrough for Chronicle Diabetes. Participants will have the opportunity to ask questions and network with other attendees.

  • DPP Express Q/A Call & Webinar: Chronicle Diabetes, diabetes education and outcome tracking HIPPA and HI Tech compliant electronic charting system is being expanded to capture DPP data and sessions. Each participant will have the opportunity to ask questions during the call.


Question - Not Required - Are you currently an ADA Recognized Service team member?


Question - Not Required - If you are not currently a team member of an ADA Recognized Service, do you plan to apply for ADA Recognition in the future?




Question - Required - Which Q/A Call would you like to attend?

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